How to Check New Emirates ID Status: Effortless Guide

Easily track your new Emirates ID application status online with official government portals or trusted apps. This guide provides simple, step-by-step instructions to check your application progress without hassle, ensuring you stay informed every step of the way.

Hey there! Navigating official processes, especially when you’re new to a country or dealing with important documents like an Emirates ID, can sometimes feel a bit overwhelming. If you’ve recently applied for or renewed your Emirates ID in the UAE and are eager to know its status, you’re in the right place. It’s completely natural to want updates, and thankfully, checking your Emirates ID status is much simpler than you might think. Forget the stress; this guide is designed to walk you through the process with ease, step by step. We’ll cover the official ways to get the information you need, making sure you feel confident and informed throughout.

Understanding Your Emirates ID Application

The Emirates ID card is more than just an identification document; it’s your key to accessing a wide range of services across the UAE, from opening bank accounts and driving to using healthcare facilities and even entering certain buildings. Because it’s so crucial, the application and renewal process is managed very efficiently by the Federal Authority for Identity, Citizenship, Customs and Port Security (ICP), formerly known as the Emirates Identity Authority (EIDA).

Once you’ve submitted your application and completed all necessary steps, like biometrics (fingerprinting and photo), the waiting period begins. During this time, your application goes through various checks and is processed. Knowing how to check its status gives you peace of mind and helps you plan accordingly, especially if you have upcoming travel or need to complete other formalities that require your valid Emirates ID.

This guide will focus on the most reliable and official methods to check your Emirates ID status. These methods are designed for clarity and accessibility, ensuring that even first-time applicants can use them with confidence. We’ll look at online portals and potentially other official channels that provide real-time updates.

What You’ll Need to Check Your Status

Before you dive into checking your Emirates ID status, it’s helpful to have a couple of pieces of information ready. This will make the process smoother and quicker. Typically, you’ll need:

• Application Reference Number: This is a unique number assigned to your application when you first submitted it. It’s usually found on your application receipt or confirmation email.
• Your Existing Emirates ID Number (if renewing): If you are renewing an existing Emirates ID, you might be asked for your current ID number.
• Your Transaction Reference Number: Sometimes, especially if you applied through a typing center or a specific service channel, you might have a transaction reference number.
• Your Passport Number: In some scenarios, particularly for certain online checks, your passport number might be used as a secondary identifier.

Having these details handy will ensure you can quickly locate your application’s record when you access the checking portals.

Method 1: Checking Status via the ICP Smart Services Portal (Recommended)

The Federal Authority for Identity, Citizenship, Customs and Port Security (ICP) provides the most direct and official way to check your Emirates ID status through their comprehensive smart services portal. This platform is designed to be user-friendly and offers a central hub for most of your ICP-related inquiries.

Step-by-Step Guide to Using the ICP Portal:

1. Visit the ICP Smart Services Website: Open your web browser and go to the official ICP Smart Services website. You can usually find this by searching for “ICP UAE” or “Federal Authority for Identity Citizenship Customs and Port Security.” The direct URL is https://smartservices.icp.gov.ae/. This is the official government domain, so you can be assured of its authenticity.
2. Navigate to the “Inquiries” Section: Once on the website, look for a section dedicated to inquiries or tracking. This might be labeled as “Inquiry services,” “Track application,” or something similar. On the ICP portal, you’ll typically find these services prominently displayed.
3. Select “Identity Card Service”: Within the inquiry options, choose the service related to the “Identity Card.”
4. Choose “Inquire about Application Status”: You should see an option to inquire about the status of your identity card application. Click on this.
5. Enter Your Details: The system will prompt you to enter the necessary information to retrieve your application status. This usually includes:
   • Application Reference Number: Input the reference number you received when you applied.
   • Or, File Number: Some applications might use a file number instead.

   Make sure to enter the number exactly as it appears on your receipt or confirmation.

6. Complete the Security Check: You might be asked to solve a CAPTCHA or perform another simple security verification to prove you are not a bot.
7. View Your Status: After submitting your details, the portal will display the current status of your Emirates ID application. This could range from “Under Processing,” “Approved,” “Ready for Collection,” to “Delivered.”

Why this method is best:

• Official Source: It’s directly from the governing authority, ensuring accuracy.
• Up-to-Date Information: The system is usually updated in real-time.
• Secure: Uses government-grade security protocols.
• Convenient: Accessible anytime, anywhere with an internet connection.

Method 2: Using the ICP Mobile App

For those who prefer using mobile applications, the ICP has its own dedicated app, which offers many of the same functionalities as the website, including checking your Emirates ID status. This is incredibly convenient for checking on the go.

Step-by-Step Guide to Using the ICP App:

1. Download the ICP Mobile App: Search for “ICP UAE” in your smartphone’s app store (Apple App Store for iOS or Google Play Store for Android). Download and install the official app.
2. Open the App and Log In/Register: If you already have an ICP account, log in. If not, you’ll need to register for an account. This usually involves creating a username and password, and possibly linking your UAE Pass for easier login.
3. Navigate to Services: Once logged in, explore the app’s interface to find the “Services” or “Inquiries” section.
4. Find “Identity Card Services”: Look for options related to identity cards.
5. Select “Check Application Status”: You should find a specific option to inquire about the status of your Emirates ID application.
6. Enter Required Information: Similar to the website, you’ll be asked to provide your Application Reference Number or File Number.
7. View Status: The app will then display the current stage of your application.

Tips for using the app:

• Ensure you have a stable internet connection.
• Keep your app updated to the latest version for optimal performance and security.
• Using UAE Pass for login can streamline the process if you are already registered.

Understanding the Different Status Updates

When you check your Emirates ID status, you’ll likely see different messages. Understanding what each one means can help you know what to expect next:

Status Message	Meaning	What to Expect Next
In Progress / Under Processing	Your application is being reviewed and processed by ICP. This is the most common status during the initial stages.	Continue to check the status periodically. This stage can take a few days to a couple of weeks depending on the volume of applications.
Approved	Your application has been successfully reviewed and approved. The card is now being manufactured or is ready for dispatch.	You will likely receive an update regarding printing and dispatch. You may be notified when it’s ready for collection or delivery.
Ready for Collection / Dispatch	Your Emirates ID card has been printed and is either ready to be collected from a designated service center or has been dispatched for delivery.	If for collection, follow the instructions provided for pickup. If for delivery, track the courier information if provided.
Delivered	Your Emirates ID card has been successfully delivered to your specified address or collected.	Congratulations! You now have your Emirates ID. Keep it safe.
Rejected / Information Required	There might be an issue with your application, or additional information is needed.	Check any notifications or contact ICP for details on why it was rejected or what information is required to proceed.

What to Do If You Haven’t Received Updates

Sometimes, applications might take longer than expected, or you might encounter a situation where the status doesn’t seem to change for a while. Don’t panic!

• Check Processing Times: Familiarize yourself with the typical processing times for Emirates ID applications. These can vary depending on your nationality, whether it’s a new application or renewal, and the current volume of applications ICP is handling. Generally, a new application can take anywhere from a few days to several weeks.
• Verify Your Application Details: Double-check that all the information you provided during the application process was accurate. Any discrepancies can lead to delays.
• Contact ICP Customer Service: If you believe there has been an undue delay, or if your status hasn’t updated for an extended period (e.g., more than a month for a standard application), it’s time to reach out to ICP directly. They have dedicated customer service channels:
  • Phone: You can call their toll-free number, usually 800 123 000 or a similar official number.
  • Email: Look for a customer support email address on the ICP website.
  • Live Chat: Some government portals offer live chat support, which can be a quick way to get answers.

  When contacting them, have your application reference number and other identifying details ready.

• Visit a Service Center: In some cases, visiting an ICP customer service center in person might be necessary, especially if online or phone support doesn’t resolve your query.

Remember, ICP is committed to serving residents efficiently, and they are usually very helpful in resolving any issues.

External Links for More Information

Here are some official resources that can provide further details and support:

• Federal Authority for Identity, Citizenship, Customs and Port Security (ICP): The main portal for all ICP services. https://icp.gov.ae/
• ICP Smart Services Portal: For online inquiries and transactions. https://smartservices.icp.gov.ae/
• UAE Government Portal: A comprehensive resource for all government services in the UAE. https://u.ae/

Referring to these official sources ensures you are getting accurate and up-to-date information directly from the authorities.

Frequently Asked Questions (FAQs)

Let’s address some common questions that beginners might have about checking their Emirates ID status.

Q1: How long does it usually take to get an Emirates ID after applying?

The processing time can vary. For new applications, it typically ranges from a few days to several weeks. Renewals are often faster. Factors like your nationality, the completeness of your application, and current ICP workloads can influence the timeline.

Q2: Can I check my Emirates ID status without an internet connection?

No, checking your Emirates ID status using the official methods requires an internet connection. You can use the ICP website or the ICP mobile app on your smartphone or computer.

Q3: What should I do if my application status shows “Rejected”?

If your application status shows “Rejected” or “Information Required,” it means there’s an issue. You should receive a notification or an email explaining the reason. Check the details provided by ICP and provide any missing information or correct any errors. If the reason isn’t clear, contact ICP customer service.

Q4: Is there a fee to check the status of my Emirates ID application?

No, checking the status of your Emirates ID application through the official ICP channels is completely free of charge.

Q5: What if I lost my application reference number?

If you’ve lost your application reference number, you might be able to retrieve it by contacting ICP customer service directly. They can help you find your application details using other information you might have, such as your passport number or the date of application.

Q6: How do I know when my Emirates ID card is ready for collection or delivery?

Once your application is approved and the card is ready, ICP will typically send you an SMS notification or an email. This notification will usually contain details on whether to collect it from a service center or provide tracking information if it’s being delivered.

Conclusion

Checking the status of your new Emirates ID application is a straightforward process, and thankfully, the UAE government makes it accessible through user-friendly online portals and mobile apps. By following the steps outlined in this guide, you can effortlessly track your application’s progress from submission to delivery. Remember to keep your application reference number handy and utilize the official ICP Smart Services website or the ICP mobile app for the most accurate and up-to-date information.

Dealing with official documents can sometimes feel daunting, but with clear guidance and reliable tools, it doesn’t have to be. We hope this comprehensive yet beginner-friendly guide has reassured you and equipped you with the knowledge to check your Emirates ID status with confidence. If you encounter any issues or delays, don’t hesitate to reach out to ICP’s customer support. Wishing you a smooth and speedy process!