To cancel call forwarding on Etisalat, you typically need to dial a specific USSD code from your phone. The most common code to deactivate all call forwarding services is ##002#. Alternatively, you can use codes like #21#, #61#, or #62# to cancel specific types of forwarding.

Key Takeaways

• Deactivate all call forwarding with ##002#.
• Cancel specific forwarding types using #21#, #61#, or #62#.
• Confirm deactivation by checking your phone’s call forwarding settings.
• Contact Etisalat customer care for persistent issues.
• Understand different call forwarding types for effective management.

Mastering Your Etisalat Service: How to Cancel Call Forwarding

Have you ever set up call forwarding on your Etisalat number, perhaps for a vacation or a busy period, and then found yourself unsure how to turn it off? It’s a common scenario, especially with the array of mobile features available today. Many residents and visitors in Dubai, a city known for its seamless integration of technology and everyday life, appreciate services that function efficiently. Understanding how to manage your Etisalat services, like call forwarding, is a small but significant aspect of staying connected and in control. This guide will provide you with clear, step-by-step instructions on how to cancel call forwarding on your Etisalat UAE line with ease.

Let’s dive into the simple methods that will have your calls routing directly to your phone again in no time. We’ll cover the universal codes and explore specific scenarios to ensure you have all the information you need.

Understanding Call Forwarding on Etisalat

Before we get to canceling, it’s helpful to understand what call forwarding is and why you might have used it. Call forwarding, also known as call diversion, is a telephone service that redirects incoming calls to another telephone number. This can be useful in various situations:

• Business Use: Forwarding your mobile to a landline or office number when you’re unable to take calls on the go.
• Vacation or Travel: Diverting calls to a colleague’s number or a different SIM card.
• Busy Signal: Ensuring calls are answered even if your line is busy.
• Unanswered Calls: Sending calls to voicemail or another number if you don’t answer.

Etisalat, a leading telecommunications provider in the UAE, offers robust call forwarding services. However, like any service, you’ll eventually want to disable it to receive calls directly to your main number again. Knowing how to toggle these settings is part of mastering your mobile experience in a city that thrives on constant connectivity and efficiency, much like the Dubai Police’s embrace of smart technology to enhance public safety.

Common Call Forwarding Codes for Etisalat UAE

Mobile networks use specific codes, often called USSD (Unstructured Supplementary Service Data) codes, to control various features. These codes are quick and efficient ways to manage your service directly from your phone’s dial pad without needing to log into an app or contact customer support for basic functions. Dubai’s infrastructure, including its communication networks, is built for speed and reliability, and these codes reflect that.

For Etisalat, there are several key USSD codes you’ll want to know for managing call forwarding. These are standard across many GSM networks and are generally reliable.

Deactivating ALL Call Forwarding Services

This is the most common and comprehensive way to cancel call forwarding. If you’ve set up multiple types of forwarding or are unsure which ones are active, this single code will disable them all.

The Universal Deactivation Code: ##002#

Dialing ##002# is the quickest way to ensure that all call forwarding services on your Etisalat number are deactivated. This is the equivalent of hitting a master “off” switch for any active diversions.

How to use:

1. Open your phone’s dialer (the app you use to make calls).
2. Type in ##002#.
3. Press the call button (the green phone icon).

You should receive a confirmation message on your screen indicating that the call forwarding service has been disabled. This is a great first step if you’re experiencing any issues with incoming calls not reaching your device.

Canceling Specific Call Forwarding Types

Sometimes, you might only want to cancel a particular type of call forwarding. For instance, you might have set up forwarding for when your phone is busy but want to keep forwarding active for when your phone is unreachable. Etisalat, like other providers, supports these granular controls. Here are the codes for specific types of call forwarding cancellation:

1. Canceling Call Forwarding – Unconditional (#21#)

This deactivates unconditional call forwarding. This is the setting that forwards all incoming calls to another number, regardless of your phone’s status. It’s often used for a temporary change of number.

Code: #21#

How to use:

1. Open your phone’s dialer.
2. Type in #21#.
3. Press the call button.

A confirmation message will appear, indicating that unconditional call forwarding has been disabled.

2. Canceling Call Forwarding – No Reply (#61#)

This deactivates call forwarding that activates only when you do not answer an incoming call within a certain number of rings. It’s useful if you want calls to go to voicemail or another number only if you miss them.

Code: #61#

How to use:

1. Open your phone’s dialer.
2. Type in #61#.
3. Press the call button.

You’ll see a confirmation upon successful deactivation.

3. Canceling Call Forwarding – Not Reachable (#62#)

This cancels call forwarding that activates when your phone is switched off or out of network coverage (i.e., not reachable). This ensures calls reach you when your phone is back online.

Code: #62#

How to use:

1. Open your phone’s dialer.
2. Type in #62#.
3. Press the call button.

A notification will confirm that forwarding when unreachable has been disabled.

4. Canceling Call Forwarding – Busy (#67#)

This deactivates call forwarding that kicks in when your line is busy. If you’re on another call, the incoming call would normally be forwarded.

Code: #67#

How to use:

1. Open your phone’s dialer.
2. Type in #67#.
3. Press the call button.

Observe the confirmation message for successful deactivation.

Using these specific codes allows for precise control over your call forwarding settings, ensuring you only disable what you intend to. This level of control is vital in managing your communication efficiently, mirroring Dubai’s sophisticated urban planning where every element is designed for optimal functionality.

Verifying Call Forwarding Status on Etisalat

After using a deactivation code, it’s always a good idea to verify that the changes have taken effect. This ensures that your calls are now reaching your phone as expected. You can usually check your phone’s native call forwarding settings for this.

Checking Through Your Phone’s Settings

Most smartphones (iOS and Android) have a dedicated section in their settings menu to manage call forwarding.

For Android Users:

1. Open your Phone app.
2. Tap the three dots (menu icon) in the top right corner.
3. Select “Settings”.
4. Tap on “Calls” or “Call Settings”.
5. Look for “Call forwarding” or “Call diversion”.
6. Tap on the type of forwarding you want to check (e.g., “Always forward,” “Forward when busy”).

If call forwarding is active, you’ll see the forwarded number. If it’s deactivated, it should indicate “Disabled” or show no number.

For iOS (iPhone) Users:

1. Go to “Settings”.
2. Scroll down and tap on “Phone”.
3. Tap on “Call Forwarding”.
4. If the toggle is green, call forwarding is active. If it’s grey, it’s off. If it’s on, you can tap the toggle to turn it off.

This on-device check is a reliable way to confirm your Etisalat call forwarding status post-deactivation.

Using USSD Codes to Check Status

While specific USSD codes to check status can vary and are sometimes less common than deactivation codes, you can often infer the status by attempting to set it up again or by noticing if a previously set number is no longer present in your phone’s settings. For Etisalat, it’s generally more straightforward to use the deactivation codes and then verify through your phone’s settings.

Troubleshooting Common Issues

Occasionally, you might encounter issues even after trying to cancel call forwarding. This could be due to network glitches, incorrect code entry, or a system lag. Here are some steps you can take if you’re still facing problems.

1. Redial the Deactivation Code

Sometimes, a network delay can mean the deactivation doesn’t register immediately. Try dialing the relevant USSD code (like ##002#) again after a few minutes and re-verify your phone’s settings.

2. Restart Your Phone

A simple phone restart can refresh your network connection and often resolve minor software-related glitches that might be preventing the call forwarding settings from updating correctly.

3. Check Your Etisalat Account Online or via App

You can log in to your Etisalat UAE account through their official website or the Etisalat app. These platforms often provide detailed service management options, including the ability to view and disable any active call forwarding services. This offers a more visual and direct way to manage your account compared to USSD codes.

4. Contact Etisalat Customer Care

If none of the above steps work, it’s time to reach out to Etisalat’s customer support. They have the tools to remotely check your line and resolve any persistent issues.

Etisalat UAE Contact Information:

• From Etisalat mobile: Dial 101
• From any other number: +971 800 101
• Website: You can find support through the official Etisalat UAE website, which often features live chat and detailed FAQs.

Customer service in Dubai is known for its efficiency, mirroring the city’s commitment to excellent service delivery across all sectors. Don’t hesitate to contact them if you need personalized assistance.

Pro Tips for Managing Call Forwarding

Pro Tip: Before setting up call forwarding, note down the number you are forwarding to. This makes it easier to track and, more importantly, to remember which number needs to be removed when you wish to cancel the service. Also, try to set a calendar reminder for when you expect to turn it off.

Comparing Call Forwarding Options

While we are focusing on cancellation, understanding the different types of call forwarding can help you choose the right one if you need to set it up again in the future. Etisalat offers standard GSM call forwarding features, common across most mobile networks globally.

Forwarding Type	When It Activates	USSD Code to Cancel	Typical Use Case
Unconditional Forwarding	All incoming calls	#21#	Temporarily changing your primary number.
Forward When Busy	When your line is engaged	#67#	Ensuring calls are taken even if you’re on another call.
Forward When No Reply	If you don’t answer within a set time	#61#	Directing unanswered calls to voicemail or a delegate.
Forward When Not Reachable	When your phone is off or out of range	#62#	Catching calls made when you were temporarily unavailable.
Cancel All Forwarding	Disables all active types	##002#	Comprehensive deactivation of all diversions.

This table summarizes the core functionalities and their corresponding cancellation codes on Etisalat. Understanding these distinctions is key to effective communication management, a skill highly valued in a fast-paced environment like Dubai.

Beyond Basic Codes: Advanced Call Management

While USSD codes are excellent for quick service adjustments, Etisalat also provides more sophisticated tools for managing your communications. For businesses or individuals who require more complex call routing, exploring Etisalat’s business plans or value-added services might be beneficial. These can include features like:

• VoIP Services: For seamless integration of calls over the internet.
• Business Lines: Dedicated numbers with advanced call handling features.
• Call Center Solutions: For companies needing robust inbound call management.

These services are part of Dubai’s commitment to fostering a technologically advanced business ecosystem, where innovation drives efficiency and growth. For residents interested in the technological advancements within Dubai Police, the force itself is a prime example, utilizing cutting-edge technology from smart surveillance systems to advanced communication tools, ensuring public safety and rapid response.

For those curious about the more visible aspects of Dubai’s tech-forward approach, the Dubai Police’s supercar fleet is legendary. These vehicles are not just for show; they represent the force’s commitment to rapid response and a modern, technology-driven approach to policing. Similarly, understanding how to manage your mobile services efficiently is about leveraging technology for personal convenience and control.

Frequently Asked Questions (FAQ)

Q1: How do I know if call forwarding is active on my Etisalat number?

You can usually check this through your phone’s settings menu under “Call Settings” or “Call Forwarding”. If you see a number listed for any forwarding type (unconditional, busy, no reply, not reachable), it means it’s active.

Q2: Can I cancel call forwarding from my Etisalat router or landline?

The USSD codes mentioned (##002#, #21#, etc.) are primarily for mobile numbers. If you have call forwarding set on a fixed line (landline) with Etisalat, you might need to refer to your landline service guide or contact Etisalat business support for specific instructions, as the method can differ.

Q3: What happens if I dial the cancellation code incorrectly?

If you enter the code incorrectly, your phone will likely display an “Invalid MMI code” or a similar error message. Simply try typing the code again, ensuring accuracy, before pressing the call button.

Q4: Is canceling call forwarding free with Etisalat?

Yes, dialing the USSD codes to cancel call forwarding services is typically free of charge. These are service management commands provided by Etisalat to their subscribers.

Q5: I canceled call forwarding, but my calls are still diverting. What should I do?

Try dialing ##002# again and verify through your phone’s settings. If the issue persists, restart your phone. If all else fails, contact Etisalat customer care at 101 (from Etisalat mobile) or +971 800 101 for further assistance.

Q6: Can I set up call forwarding again after canceling it?

Absolutely. You can use the corresponding USSD codes to set up call forwarding again whenever needed. For example, to set unconditional forwarding to number +9715XXXXXXXX, you would dial **21*+9715XXXXXXXX# and press call.

Conclusion

Managing your Etisalat call forwarding is a straightforward process once you know the correct codes and steps. Whether you need to deactivate all diversions with ##002# or cancel specific types using codes like #21#, #61#, #62#, or #67#, you now have the knowledge to do so quickly and efficiently. Verifying the changes through your phone’s settings and knowing when to contact Etisalat customer care for support ensures that your communication lines are always open as you intend them to be.

In a city like Dubai, where staying connected is paramount to navigating daily life and business, mastering these simple mobile service features empowers you to use your device to its full potential. Just as Dubai Police leverages advanced technology to maintain order and safety, you can leverage these mobile codes for seamless personal communication.